Frequently Asked Questions
We are a locally owned and operated business, covering the Hibiscus Coast including:
- Hatfields Beach
- Red Beach
- Dairy Flat
- Stanmore Bay
- Gulf Harbour
- Arkles Bay
- Army Bay
In the wider Rodney area, we cover Coatesville, Kaukapakapa, Kumeu, Waimauku, Warkworth, Wellsford, Maungawhai, Snells Beach, Omaha*.
*Please note there may be a travel charge for wider Rodney areas.
For areas in the wider Auckland area outside of our coverage zone, please contact us to arrange a virtual quote.
We carry mobile eftpos in our van, and this is our preferred method of receiving payment. Credit cards are accepted, however there is a 3% extra charge. We are also able to email you an invoice. Please note, we are not able to accept cheques and due to Covid-19 we will no longer be accepting cash in favor of contactless payments.
One thing that makes Clean Green Carpet Cleaning stand out from many other companies is that furniture moving is included in our cleans.* It’s especially important to clean under furniture like beds, where most dust and dust mites accumulate. And after the cleaning is completed, we will return the furniture to its rightful place using protective plastic sleeves as needed. We do suggest you move smaller items off your floor such as rubbish bins, toys, magazine racks etc.
*We will move furniture that can be safely moved. Extremely heavy items such as bookshelves or items deemed unsafe to move will remain in place.
Our machines do leave your carpet and upholstery a lot drier than some other conventional machines. You will be able to walk on the carpet straight away, and it will only feel slightly damp. Drying time will be between 3-5 hours providing reasonable airflow. This can be accelerated by having additional windows and doors open, or your heat pump on.
While your carpet may still be damp to the touch, it’s okay to walk on it straight away if needed. You can accelerate the drying time by having good airflow through your house by leaving your windows and doors open.
Yes! Some of the commercial properties we have cleaned include schools, medical and physiotherapy centres, and rest homes. Please contact us for a quote.
We are able to sell you the Bissell Lift-Off Pet vacuums which we use during each clean. You are able to pay us directly and if we have the product in our van, we will give it to you (or drop it off) straight away. If we don’t have one with us, we can order it and arrange delivery. Please contact us for more info.
Rest assured that we have full insurance cover should the unthinkable happen. Adequate coverage of General Liabilities as well as specific Ship-Repairers Liability cover is in place.
The machines that we use provide several advantages for you as a customer.
- They are highly portable and able to be transported into any living or office situation.
- They provide a highly efficient and technically advanced method of cleaning.
- It is very difficult to over-wet your carpets with our machines.
- High extraction levels mean carpet is left significantly dryer than truck mounted systems.
- Combined with our advanced formulas, they clean extremely well!