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  • Questions? 0800 112 998
  • Servicing Hibiscus Coast & Rodney District
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Stain Treatment & Pet Odour

SERVICE OVERVIEW

Our team are trained to remove even the most stubborn of stains. We are commonly called out to address stains such as coffee, rust, pet stains, urine and vomit.

Stain Treatments

Our stomach sinks when we spill something like red wine or coffee on carpet, or your child or pet vomits or has an accident. Don’t worry! We have specialised products that can help. Give us a call, and in the meantime, here’s some things you can do:

  • Place a damp towel over the stain (keep the stain damp)
  • Do not scrub the stain
  • Do not use over-the-counter stain removal sprays on the stain, as time after time we have seen these ‘set’ the stain, making it almost impossible to remove.
  • Even if we can’t completely remove the stain, we should be able to significantly improve it. We will discuss this with you before treatment.
  • For urine stains, please see the pet section.

Please note: the products used for stain treatment do not carry the same dFe certification as our general products.

Pet Stains/Odour

We love our pets, but sometimes their ‘accidents’, particularly from urine, can be a headache to deal with. Let us take away that headache for you.

Pet urine odours

  • To effectively treat the smell of pet urine, we have specialist products available that neutralize the odour-causing bacteria.
  • One-off accidents can be treated by treating the surface of the carpet only.
  • When a pet has revisited the same area multiple times, the urine seeps through to the underside of the carpet and into the underlay. In these cases, the area affected needs to be lifted to treat and clean, dried and then relayed.
  • Our team is equipped and trained to give you the right advice and service.
  • When on site, ask us for recommendations of effective household products to use.

Pet stains

  • Urine, when released onto carpet, will cause discolouring to most carpet types due to a process commonly known as chemical burning as it begins to oxidize.
  • It is rare to have the colour restored after a chemical burn has taken place.
  • The key to avoiding colour stains from pet urine is fast removal.

Services

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Excellent
Clean Green Carpet Cleaning & Restoration
5.0
Based on 473 reviews
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Jason Bayly
JP and his team are always great to deal with!
Quint Davison
Great recent experience with Clean Green. They had great communication from the start, clear pricing, and did a great job. I appreciate the extra care taken on site as we are mid construction and have mud everywhere. Will definitely have them back when the rest of the house is ready. Thanks!
Anne Fisher
Had the pleasure of dealing with JP today. What an honest chap- he was on time, friendly and had total integrity. you simply don't find that any more. I had a pet urine issue ( YUCK I know ) my carpet is old and manky. He was honest in that it wasn't worth cleaning and would cost more than a replacement . I am not happy , but truly grateful for his honesty!! Thank you guys , I will use you again !!!
Denise Lewins
Turned up on time, cleaned 2 very dirty couches, gave great aftercare advice.
The couches look like new
Leigh Elliott
We needed our carpet cleaned at short notice and the team couldn't have been more friendly and helpful. The carpet looked amazing and there was no horrible smell.
Highly recommended.
Stephen U
Great service — easy booking, easy EFTPOS payment, professional, and very easy to deal with. They were also honest about what could and could not be done on our couches/carpet because they took the time to explain and follow the care instructions, instead of just going for a quick buck. Really appreciated their integrity and professionalism. Highly recommend.
Jos
Once again Clean Green Carpet Cleaners have provided the same outstanding service I’ve received previously. My light grey lounge suite now looks like new again.
Josh paid attention to every detail & was a pleasure to deal with.
I can highly recommend this business to anyone wanting a top quality job at a fair price.
Jocelyn Green
Very good response .nice and easy ,Happy with what was done ,for an older carpet .very friendly .Happy
Heidi Alter
The representative of the company arrived on time. He was friendly, asked good questions and worked systematically. He was professional and efficient, made an effort to solve a specific stain issue and explained the proposed outcome to me. I thought he did a great job and I would highly recommend the service.
Amy H
Could not this company highly enough! Exceptional job removing red Powerade from my carpet and it came out amazingly! Josh was lovely to deal with and very professional. Reasonable pricing too. Well worth it. I will definitely be using them for any carpet or upholstery needs in the future. Thank so much.
chris price
Great job done, and was given information afterwards that was useful
Response from the owner:Hi Chris, Thank you for your great feedback! We're glad to hear you appreciated the communication and the information we provided. We believe keeping our clients informed is key to a smooth experience, and we're happy to hear the job was well done. Your satisfaction is important to us! We look forward to helping you again in the future! Best regards, The Clean Green Team
Nick Cory
Awesome company very knowledgeable
Rob Easton
Easy to deal with and had some great advice, will be definitely using clean green again
Melissa Briant
Great service, highly recommend.
Nicola Squire
Great service. Very quick to quote and confirm the booking. Arrived promptly and did a fantastic job. Will definitely use them again.
Response from the owner:Thank you Nicola, we look forward to working with you again in the future 🙂
Ben&Mel Sharplin
Just had JP clean our lounge/dining/hallway carpet as we do every year. Such a legend! Great work, excellent communication and easy to deal with. Highly recommend. 😎
amber wilson
Great company and service. Very happy with the job, definitely recommend. Best of all, no toxic products!
Response from the owner:Thank you Amber for taking the time to leave a review, we really appreciate it. So pleased you are happy with the job!
Kieran S
As always, great service, friendly team, super quick and carpets looking amazing. Thanks!
Yvonne McRobbie
Great job. Very professional yet friendly All done as quoted. No hidden cost. Highly recommend
Response from the owner:Thank you Yvonne for your kind review, and also your recommendation.
Andy Rich
FAST, EFFICIENT, KNOWLEDGABLE SERVICE!!
Response from the owner:Thank you Andy, we appreciate your kind review.
Veeral Patel
Highly recommend.best service ever
100/100
Response from the owner:Thank you Veeral, we appreciate your kindness and recommendation.
Michelle Griffiths
As always, amazing communication and service!!
Nikki Reynolds
My upholstery and lounge mat were cleaned by the above company.....it was a superb job...the guy took his time to deep clean all parts of the couches....and I was amazed at the difference once he had completed the job. A wonderful job...I fully recommend them....and will have my carpet cleaned by this firm too.
Response from the owner:Thank You Nikki, we look forward to showing you what we can do for your carpet also 🙂
Alexis
Amazing service. Professional, reliable And got stain out I thought would be impossible! A+++
Response from the owner:Thank you Alexis, so pleased we were able to remove the stain for you and provide our amazing service for you 🙂
Devon Behnke
Best company on the coast, JP and the team were fast efficient and affordable and had our house looking and smelling amazing i never knew our carpet could be so clean!
Response from the owner:Thank you Davon for taking the time to leave us a review 🙂 We look forward to working with you in the future. Best regards, The Clean Green Team
Brett Napier
Excellent service and great results. Would highly recommend using Clean Green Carpet Cleaning.
Tracy Scragg
Quick responses to messages and happy to help with difficult access to property. Amazing results as carpet was really dirty. Fantastic job highly recommended. Worth paying abit more for better service and final job. Cheers and thanks
Response from the owner:Thank you Tracy, we appreciate your review very much. Glad we could give you amazing results for your carpet 🙂 look forward to working with you in the future if you need us.
Shannon Corbett
Amazing result, terrific people.
Sue Arnold
Excellent service for a blood stain on a carpet. Great communication and knowledgeable and courteous workers. Highly recommended.
Response from the owner:Thank you Sue, we are so happy we were able to help! Thank you for your review and kind recommendation.
Judy Bruce
Superb job! Efficient team and service. Love the result.
Response from the owner:Thank you Judy! We love that you love the result, and appreciate you taking the time to leave us a lovely review.
Lynne Whyte
Great communication, arrived in a timely manner, which is very important when you are time poor. JP very polite, sofas and mats cleaned to a high standard. Will definitely get him back to clean our carpets.
Response from the owner:Thank you Lynne for your kind review and lovely words. We look forward to hearing from you for your carpet cleaning too 🙂
Brian Neeson
my german shepherd has just had surgery and did a woopsy runny poo. When I ran JP was asleep but still called me back. Gave CGCC a call and they fitted me in, I'm so grateful, amazing service and fabulous clean. I've been using them for years and they just keep getting better
Response from the owner:Oh Brian, what an awesome review! Thank you so very much. So happy that we could help out and also that you continue to be pleased by our services. Thank you again, CGCC Team
Neal Tansey
The best carpet cleaning in Whangaparaoa.
Response from the owner:Thank you Neal 🙂 We appreciate that immensely 🙂
Jo White
Very professional, helpful, great communication, flexibility to work with me and an awesome job of cleaning our carpets and couches! Have repeatedly used this company.
Response from the owner:Thank you Jo. We enjoy working with you when you need us! Thank you for your lovely words and for being one of our awesome long standing customers 🙂
Catherine Carran
Another amazing experience with Josh, JP and the Clean Green Carpet team this week, so easy and efficient to deal with and an excellent job done, our carpets look wonderful, would highly recommend
Response from the owner:Thank you Catherine, it is always a pleasure to work with you. Thank you for leaving a lovely review and we are so pleased you carpets look wonderful 🙂
Paul Dickson
Have used Clean Green Carpet Cleaning and Restoration now on many occasions with JP and the gang managing to professional fix all sorts of situations fast and efficiently. Most recently even had them do a couple of couch cleans... Awesome job!!
Derek Wilson
Excellent service. Cannot fault their great attitude, willingness to get things sorted and the actual job itself was done to a very high standard. Would not hesitate to recommend them and will certainly use them again ourselves when needed in the future. Thanks!
Lynette Webb
Great quick comms from Karina, and outstanding service from Josh. Would highly recommended.(we are return customers).
Mick and Ruth Peaks
Our carpets were so stained and dirty as we’ve got a dog and a kitten and they look and feel as good as new!
Would highly recommend them!
Our carpets look amazing! Thank you so much!
Response from the owner:Thank you Mike and Ruth, for your lovely review. We love that you can enjoy fresh carpets again 🙂
Gina Miller
Great service and our house looks, smells and feels so much fresher!
Dan B
Excellent service from both the office team and Josh who did the actual cleaning. He was delayed arriving but it was communicated in advance so no drama. Polite, friendly, efficient. No hesitation to recommend these guys.
Tasha Wintle
The team at Clean Green were great to deal with. Great communication & service. Our carpets are looking so refreshed and was great to see they got our stains out. Thank you, will be sure to book you in next year 🙂
Caroline Ferns
They got me in nice a quickly at a time that suited me before Christmas, the guy turned up on time and was really lovely, he had a great mannerism and did a quick and efficient job. The carpet came up really well. Obviously we had a few stains that would be able to be removed but that’s understandable after having 3 kids living in a house for the last 6 years! Thank you guys for an outstanding job.
Belinda Du Plessis
Great service. Well recommended. Carpets look and smell wonderful.
Jane
Talk about fantastic service, from the quote to the booking to the communications after, I couldn't be happier. The clean was great too - and I really did appreciate the urgent Sunday job. You made a stressful situation calm and I can't thank you guys enough. I will be back!!
Marjan Creusen-Foot
We were very impressed with Clean Green Carpet Cleaning. JP did a fantastic job. He arrived at the arranged time, got on with the job and when he left it looked as if we had new very nice smelling carpets! Fantastic service, we wouldn’t dream of going anywhere else to have our carpets cleaned. Thank you so much, we’re extremely happy with your service. See you next year again.
Craigie Contracting Handyman Services
5/5. Highly recommend Clean Green, excellent communication, service and workmanship. From start to finish the entire process was a breeze. Will definitely use Clean Green Carpet Cleaning & Restoration in the future. Keep up the great work.
Vorster Family
Unbelievable service and the cleaning actually worked! I have been waiting to write this review. We have been trying to remove stains from my carpet using various other "professional cleaning" services for years now, but the stains just return weeks later. Well, it's been weeks now, and the stains are still GONE! WOW, thanks, you really saved me from having to replace my carpet. AAA+++😁
Karen Olsen
Great and prompt follow-up post initial contact
Whole house cleaned and looking great
Boyd Whittaker
The communication was some of the best I have ever had and the job was equally as good! We are very happy with the service, quote and overall price, you were a pleasure to deal with from start to finish and I highly recommend to all. Thanks JP and the team, we will be using you again. See the before and after photos.

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