Stain Treatment & Pet Odour

SERVICE OVERVIEW

Our team are trained to remove even the most stubborn of stains. We are commonly called out to address stains such as coffee, rust, pet stains, urine and vomit.

Stain Treatments
Pet Stains/Odour

Stain Treatments

Our stomach sinks when we spill something like red wine or coffee on carpet, or your child or pet vomits or has an accident. Don’t worry! We have specialised products that can help. Give us a call, and in the meantime, here’s some things you can do:

Place a damp towel over the stain (keep the stain damp)
Do not scrub the stain
Do not use over-the-counter stain removal sprays on the stain, as time after time we have seen these ‘set’ the stain, making it almost impossible to remove.
Even if we can’t completely remove the stain, we should be able to significantly improve it. We will discuss this with you before treatment.
For urine stains, please see the pet section.

Please note: the products used for stain treatment do not carry the same dFe certification as our general products.

Pet Stains/Odour

We love our pets, but sometimes their ‘accidents’, particularly from urine, can be a headache to deal with. Let us take away that headache for you.

Pet urine odours

To effectively treat the smell of pet urine, we have specialist products available that neutralize the odour-causing bacteria.
One-off accidents can be treated by treating the surface of the carpet only.
When a pet has revisited the same area multiple times, the urine seeps through to the underside of the carpet and into the underlay. In these cases, the area affected needs to be lifted to treat and clean, dried and then relayed.
Our team is equipped and trained to give you the right advice and service.
When on site, ask us for recommendations of effective household products to use.

Pet stains

Urine, when released onto carpet, will cause discolouring to most carpet types due to a process commonly known as chemical burning as it begins to oxidize.
It is rare to have the colour restored after a chemical burn has taken place.
The key to avoiding colour stains from pet urine is fast removal.

Excellent

Clean Green Carpet Cleaning & Restoration

5.0

Based on 283 reviews

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Glenda Toon

Once again, Clean Green have come to my rescue for an urgent, nasty clean up.Great job!!!❤🙂🙂🙂🙂🙂

Janice Kuhler

This is the second time I've used Clean Green and again, they were great! A very organised company who confirm dates and times in the days before the job and stick to them (or keep you updated if there is an emergency change of plan e.g. due to flooding jobs). Josh did an excellent job on the carpets. I highly recommend Clean Green.

Bill Raynel

After contacting Clean Green to arrange to get a couple of mats shampooed JP called me back asking questions to make sure that they could do the job. In the end the job required a deep immersion clean by their opposition. He volunteered his competition names which meant that he lost work but it was the right thing to do. I was most impressed with his honestly and with his industry knowledge. Highly recommended.

Tara Holland

We were so impressed with the fantastic service from start to finish from your company. From the friendly coordinator who managed to organise a last minute same day clean for us, to the awesome young man, Josh, who achieved brilliant results with all of our bedroom carpets, we can’t fault thing! Josh is a credit to your company- professional, super friendly and efficient. Our carpets honestly look like new again! We couldn't be happier and will definitely use your services again to regularly upkeep them.

Christine Wells

Great communication and very helpful. Highly recommended!

Dave Woomack

Very good, thanks.

Louise Vitali

I wasn’t sure how well my couch would come up after our move, but it’s looking great and I’m really happy with the end result - thanks!

Juanita Opperman

Clean Green kept updating me on their progress, they were on time, carpets were cleaned and any marks attended to. They work quickly and efficiently. Very satisfied with their work. Will recomend them.

Jacinda Foster

Clean Green Carpet Cleaning and Restoration recently cleaned our couches, dining chairs and large window seat. I can’t believe the results - all of our upholstery looks as good as new. To help us keep them that way in future, JP and his team treated all of the the fabric to protect it against future wear. I can’t recommend this business highly enough. These guys are super professional with outstanding communication and brilliant results.

Tasha Hafoka

Great job guys!,Awesome communication from start to finish!

Paul

Great quick service by JP. The carpet is now spotless!

Deborah Reid

Excellent service! I received a handy reminder in advance and Josh pitched up right on time. Did a great job on carpets that really needed a good clean!

Response from the owner: Thank you for the kind review Deborah, we are so happy you were pleased with our service.

Nick Wright

Great service. Highly recommend.

Response from the owner: Thank you so much Nick.

Gisela Montello

Response from the owner: Thank you Gisela 🙂

Celia Hopkins

I highly recommend this team! From my first contact, they were incredibly fast, friendly, and professional. They promptly replied to my message for a quote and even made time to visit for a more accurate assessment that same evening. They managed to fit me into their schedule quickly, and within just 48 hours, my seriously lived on couch was beautifully clean and looking brand new thanks to Josh's hard work in removing multiple stains and grub! I am so happy that I'm about to book them for my carpets too.

Response from the owner: Thank you so much Celia for your lovely review. We are so pleased that you are happy with our service and the results 🙂

Pam McConnell

I am really pleased with the result of the carpet clean, my carpet is very old and Josh did an amazing job from arriving on time getting the job done ….a very pleasant experience thank you

Alana Ashe

Really impressed with the service from quote stage right through to the day of the job, everyone I dealt with was efficient, professional, friendly. My carpets look and feel great! Will absolutely be using again.

Sharon Hunt

Thanks Clean Green for such a fabulous job. Couldn't be happier with the freshness you brought to my carpet and lounge suite.

Steve Plummer

Quick response over weekend. Fair price and great communication. Thanks for helping out under urgency.

Jessica Waite

Excellent service, excellent communication. The first time we used them to clean a lounge suite, it got ruined with the cleaning because of the type of fabric it was, they came back twice to try and fix, still no success. They ended up relacing the lounge suite with a brand new one! There was no mucking around for weeks waiting for the problem to be sorted. Thank you Clean Green!

Sue Butler

Great communication and service. The carpet came up wonderfully after a deep clean. Would certainly recommend Clean Green Carpet cleaning & restoration.

Beverley Redshaw

Punctual in attendance and execution of clean - all resulting in an excellent visible result and all at reasonable cost.

Jennie Field

Great service from this company. Super efficient communications with very helpful, polite and friendly staff . Makes a big difference these days. !! Very pleased with the job they did cleaning my expensive white sofa. Highly recommend.

Graham Robb

Arrived on time,did a great job.We would definitely recommendThanks too you and your team

Response from the owner: Thanks for the review Graham - pleasure to help out.

Anna Deschanel

Excellent! Stop scrolling for more quotes.I needed a two bedroom unit urgently cleaned. I rung pushy competitors. The lovely lady Korina articulated with ease, knowledge and confidence what my options were. I was stressed and she was wonderful to make a booking with.I discovered a lot offer a service that leaves your carpet wet for days.My carpet was dry the same day.The calm, friendly, and professional guy did his business proud, explained the process, efficient, and most importantly didan Exceptional job, as the tenant had a dog ,Dusty storage come from England . I would book again every time!!! Thanks! Highly recommend!

Kiana Manapori

Thank you for an amazing job Joshua. Very friendly and efficient would highly recommend. Appreciate the work carpets looks and smell great. Thanks again 😊

Response from the owner: Hi Kiana, Thank you so much for your review 🙂

Jo Beggs

Great service and results by Joshua from Clean Green Carpet after our whole house carpets and lounge suite with cover protection were cleaned. Highly recommend them for friendly, efficient and thorough job done at very good prices.

Janine Farrow

The carpets looked so good after the clean, the pile had risen! An old rug that I thought was on it's last legs came back to life 🙂 Will definitely contact Clean Green when my carpets next need doing. Thank you 🙂

Roleen Claassens

I love dealing with Clean Green. Not only do they do a fantastic job but there is also excellent communication. Highly recommend them

Laura Pugh

JP from Clean Green was amazing! Very knowledgeable and helpful for my exit carpet clean from the rental I was living in. Highly recommend! Did a great job and service was top level and was an affordable price too.

Lynette Webb

Fast quote, punctual friendly and efficient service!

Sophie Pereira

Professional, knowledgeable and doesn’t cost your right arm . I would 100% recommend to use this business to anyone wanting an above and beyond service. I definitely will be using this company again . Thanks JP

Response from the owner: Thank you Sophie for your lovely review, we are so pleased you are happy with the service we provided.

Petri Knuuttila

"Top Notch" second time using there services and absolutely brilliant...

Response from the owner: Hi Petri, Thank you so very much for your review! We look forward to working with you again in the future.

Shannon Pepper

JP went above and beyond to make sure our carpets were clean for move in day, he turned up at short notice and stayed late to get the job done. He was super knowledgeable and personable we were so grateful and would recommend him in a heart beat..! Thanks JP

Response from the owner: Hi Shannon, Thank you for taking the time to leave such a lovely review! We are so pleased we could help before move-in day and get it all sorted and fresh for you 🙂

Karina Schofield

Tamalene Painting

Very impressed with the quality of service this company delivers every time I use them. Booking is easy and communication is excellent, so I know what to expect and when. As always, the standard of work was top notch and efficient. I highly recommend this company, their operators are friendly, helpful, and take pride in delivering a fantastic result.

Response from the owner: Thanks Tamalene, a pleasure to help you out.

Rachel Ross

Response from the owner: Thank You Rachel for your review 🙂

Dorothy Cowlrick

I was really impressed with the result,I thought my carpet was ruined by my boarder but no,not after JP came by and cleaned it,no regrets,fantastic job on the bedroom, stairs and lounge, lovely soft and clean again.😁

Response from the owner: Hi Dorothy, Thank you so much for your kind words. So pleased that you are happy with the the results, and that your carpet wasn't ruined 🙂

Robbie Glen

Josh was amazing and did a fantastic job. Highly recommended

Response from the owner: Thank you Robbie for taking the time to leave a review, the team really appreciate it! We think Josh is pretty awesome too, so we are so pleased our customers agree!

Akash Arora

Thanks to the team at Clean Green carpet cleaning for their friendly service. Would highly recommend.

Response from the owner: Thank you Akash for taking the time to leave a review. Don't hesitate to call us if you need us in the future 🙂

Brianna Clark

Very helpful and prompt service. Great at answering all my questions. Such a friendly bunch of people who really want to help. Thanks so much! Highly reccomend!

Response from the owner: Thank you so very much for your kind review Brianna! Don't hesitate to call us any time with any questions or if there is anything we can help you with in the future 🙂

Rebecca Latouf

Great service. Our carpet smells amazing now. Thank you. Good price too.

Response from the owner: Thank you so much Rebecca, we are so pleased your carpets smell amazing now!

Darren Snaith

Great professional service, would highly recommend JP and his team.

Response from the owner: Thank you Darren for taking the time to leave us a review, and your kind recommendation. The team really appreciate it!

Henry JJung

how come there is no option more than 5stars? Let’s make 10 stars to recommend!

Response from the owner: Aw Henry, you are so kind! Thank you for your lovely words and recommendation, we all really appreciate it.

Carrol Conrad

Response from the owner: Thank you Carrol for your review, we really appreciate it 🙂

Geraldine Tennant

Excellent service - cleaned carpets at our home as part of the exit clean. Thorough, professional and friendly. Would highly recommend.

Response from the owner: Thank you Geraldine for your lovely review! We are so pleased we could help 🙂

Hannah Barraclough

I cannot recommend JP enough! He came at short notice after I was let down by an alternative provider. Exceptional service, fantastic result and outstanding tradesmanship. So glad he came to help.Absolute rockstar.