• Questions? 0800 112 998
  • Servicing Hibiscus Coast & Rodney District
  • Free quote


Our team are trained to remove even the most stubborn of stains. We are commonly called out to address stains such as coffee, rust, pet stains, urine and vomit.

Our stomach sinks when we spill something like red wine or coffee on carpet, or your child or pet vomits or has an accident. Don’t worry! We have specialised products that can help. Give us a call, and in the meantime, here’s some things you can do:

  • Place a damp towel over the stain (keep the stain damp)
  • Do not scrub the stain
  • Do not use over-the-counter stain removal sprays on the stain, as time after time we have seen these ‘set’ the stain, making it almost impossible to remove.
  • Even if we can’t completely remove the stain, we should be able to significantly improve it. We will discuss this with you before treatment.
  • For urine stains, please see the pet section.

Please note: the products used for stain treatment do not carry the same dFe certification as our general products.

We love our pets, but sometimes their ‘accidents’, particularly from urine, can be a headache to deal with. Let us take away that headache for you.

Pet urine odours

  • To effectively treat the smell of pet urine, we have specialist products available that neutralize the odour-causing bacteria.
  • One-off accidents can be treated by treating the surface of the carpet only.
  • When a pet has revisited the same area multiple times, the urine seeps through to the underside of the carpet and into the underlay. In these cases, the area affected needs to be lifted to treat and clean, dried and then relayed.
  • Our team is equipped and trained to give you the right advice and service.
  • When on site, ask us for recommendations of effective household products to use.

Pet stains

  • Urine, when released onto carpet, will cause discolouring to most carpet types due to a process commonly known as chemical burning as it begins to oxidize.
  • It is rare to have the colour restored after a chemical burn has taken place.
  • The key to avoiding colour stains from pet urine is fast removal.


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Clean Green Carpet Cleaning & Restoration
Based on 271 reviews
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I highly recommend this team! From my first contact, they were incredibly fast, friendly, and professional. They promptly replied to my message for a quote and even made time to visit for a more accurate assessment that same evening. They managed to fit me into their schedule quickly, and within just 48 hours, my seriously lived on couch was beautifully clean and looking brand new thanks to Josh's hard work in removing multiple stains and grub! I am so happy that I'm about to book them for my carpets too.
I am really pleased with the result of the carpet clean, my carpet is very old and Josh did an amazing job from arriving on time getting the job done ….a very pleasant experience thank you
Really impressed with the service from quote stage right through to the day of the job, everyone I dealt with was efficient, professional, friendly. My carpets look and feel great! Will absolutely be using again.
Thanks Clean Green for such a fabulous job. Couldn't be happier with the freshness you brought to my carpet and lounge suite.
Quick response over weekend. Fair price and great communication. Thanks for helping out under urgency.
Excellent service, excellent communication. The first time we used them to clean a lounge suite, it got ruined with the cleaning because of the type of fabric it was, they came back twice to try and fix, still no success. They ended up relacing the lounge suite with a brand new one! There was no mucking around for weeks waiting for the problem to be sorted. Thank you Clean Green!
Great communication and service. The carpet came up wonderfully after a deep clean. Would certainly recommend Clean Green Carpet cleaning & restoration.
Punctual in attendance and execution of clean - all resulting in an excellent visible result and all at reasonable cost.
Great service from this company. Super efficient communications with very helpful, polite and friendly staff . Makes a big difference these days. !! Very pleased with the job they did cleaning my expensive white sofa. Highly recommend.
Arrived on time,did a great job.We would definitely recommendThanks too you and your team
Response from the owner: Thanks for the review Graham - pleasure to help out.
Excellent! Stop scrolling for more quotes.I needed a two bedroom unit urgently cleaned. I rung pushy competitors. The lovely lady Korina articulated with ease, knowledge and confidence what my options were. I was stressed and she was wonderful to make a booking with.I discovered a lot offer a service that leaves your carpet wet for days.My carpet was dry the same day.The calm, friendly, and professional guy did his business proud, explained the process, efficient, and most importantly didan Exceptional job, as the tenant had a dog ,Dusty storage come from England . I would book again every time!!! Thanks! Highly recommend!
Thank you for an amazing job Joshua. Very friendly and efficient would highly recommend. Appreciate the work carpets looks and smell great. Thanks again 😊
Response from the owner: Hi Kiana, Thank you so much for your review 🙂
Great service and results by Joshua from Clean Green Carpet after our whole house carpets and lounge suite with cover protection were cleaned. Highly recommend them for friendly, efficient and thorough job done at very good prices.
The carpets looked so good after the clean, the pile had risen! An old rug that I thought was on it's last legs came back to life 🙂 Will definitely contact Clean Green when my carpets next need doing. Thank you 🙂
I love dealing with Clean Green. Not only do they do a fantastic job but there is also excellent communication. Highly recommend them
JP from Clean Green was amazing! Very knowledgeable and helpful for my exit carpet clean from the rental I was living in. Highly recommend! Did a great job and service was top level and was an affordable price too.
Fast quote, punctual friendly and efficient service!
Professional, knowledgeable and doesn’t cost your right arm . I would 100% recommend to use this business to anyone wanting an above and beyond service. I definitely will be using this company again . Thanks JP
Response from the owner: Thank you Sophie for your lovely review, we are so pleased you are happy with the service we provided.
"Top Notch" second time using there services and absolutely brilliant...
Response from the owner: Hi Petri, Thank you so very much for your review! We look forward to working with you again in the future.
JP went above and beyond to make sure our carpets were clean for move in day, he turned up at short notice and stayed late to get the job done. He was super knowledgeable and personable we were so grateful and would recommend him in a heart beat..! Thanks JP
Response from the owner: Hi Shannon, Thank you for taking the time to leave such a lovely review! We are so pleased we could help before move-in day and get it all sorted and fresh for you 🙂
Very impressed with the quality of service this company delivers every time I use them. Booking is easy and communication is excellent, so I know what to expect and when. As always, the standard of work was top notch and efficient. I highly recommend this company, their operators are friendly, helpful, and take pride in delivering a fantastic result.
Response from the owner: Thanks Tamalene, a pleasure to help you out.
Response from the owner: Thank You Rachel for your review 🙂
I was really impressed with the result,I thought my carpet was ruined by my boarder but no,not after JP came by and cleaned it,no regrets,fantastic job on the bedroom, stairs and lounge, lovely soft and clean again.😁
Response from the owner: Hi Dorothy, Thank you so much for your kind words. So pleased that you are happy with the the results, and that your carpet wasn't ruined 🙂
Josh was amazing and did a fantastic job. Highly recommended
Response from the owner: Thank you Robbie for taking the time to leave a review, the team really appreciate it! We think Josh is pretty awesome too, so we are so pleased our customers agree!
Thanks to the team at Clean Green carpet cleaning for their friendly service. Would highly recommend.
Response from the owner: Thank you Akash for taking the time to leave a review. Don't hesitate to call us if you need us in the future 🙂
Very helpful and prompt service. Great at answering all my questions. Such a friendly bunch of people who really want to help. Thanks so much! Highly reccomend!
Response from the owner: Thank you so very much for your kind review Brianna! Don't hesitate to call us any time with any questions or if there is anything we can help you with in the future 🙂
Great service. Our carpet smells amazing now. Thank you. Good price too.
Response from the owner: Thank you so much Rebecca, we are so pleased your carpets smell amazing now!
Great professional service, would highly recommend JP and his team.
Response from the owner: Thank you Darren for taking the time to leave us a review, and your kind recommendation. The team really appreciate it!
how come there is no option more than 5stars? Let’s make 10 stars to recommend!
Response from the owner: Aw Henry, you are so kind! Thank you for your lovely words and recommendation, we all really appreciate it.
Response from the owner: Thank you Carrol for your review, we really appreciate it 🙂
Excellent service - cleaned carpets at our home as part of the exit clean. Thorough, professional and friendly. Would highly recommend.
Response from the owner: Thank you Geraldine for your lovely review! We are so pleased we could help 🙂
I cannot recommend JP enough! He came at short notice after I was let down by an alternative provider. Exceptional service, fantastic result and outstanding tradesmanship. So glad he came to help.Absolute rockstar.
Excellent service, carpet looks brand new. Thanks Josh you've done a great job! Happy to recommend your company.
Was thoroughly done, reasonable cost and commitments were well met. Would unhesitatingly use them again.
Great people to deal with very happy with the result
Very efficient and a great clean. Operator really knows his stuff.
On time, very pleasant, very attentive, excellent work, thank you
Once again great service from JP at Clean Green Carpet Cleaning. thank you so much JP. Highly recommend.
JP made a previsit to check out what we needed done. He did a fantastic job of getting out stains.
Had my carpets done at home. They’ve come up nicely!Ive used Clean Green for quite a number of years in my professional role as a property manager, and at home. Carpets have always been done really well. JP goes out of his way to try remove stains. He’s very knowledgeable in his field. Karina is THE best organizer and booking assistant on the coast; friendly and helpful. Great team to work with.
Awesome service and a great result.These guys communicated extremally well prior to the job starting and also during the process.Very happy with the cleaning they didThanks team!
I was really happy with the service. The carpets were cleaned at the end of my tenancy. I was concerned about stains and not getting my bond back. I was pleasantly surprised after the clean. Carpets looked like new and I got my full bond back. Would totally recommend
Nice job by JP at Clean Green.What sold the service to me was the deep dry vacuum prior to the steam clean. When JP found out I was a senior citizen he volunteered the senior citizen discount which I wasn't aware of.Good honest outfit and recommend to everyone.CheersMark
Great service. On time and carpets look amazing. Thank you
Great communication & great friendly, helpful, knowledgeable service - will definitely use again & highly recommend
JP is a great bloke, good advice and cleaned the carpets well - got rid of any urine pet smells, recommended ****
Happy with the service from Clean Green Carpet Cleaning & Restoration. Their customer service was fantastic with great communication. Keeping us informed during the process. After the clean there was no strong chemical smell which I liked. Everything went very smoothly. Would recommend this company to anyone looking for a carpet clean.